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Privacy Policy

1. Introduction
KLEVERG a.s. ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our ERP, custom software development services, or ambassador programs.

2. Data We Collect
We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, company name, and job title when you inquire about our services or register for our ambassador programs.

  • Usage Data: Information about your usage of our website, such as IP address, browser type, and interaction details, collected through cookies and similar tracking technologies.

  • Technical and Project Data: When engaging in ERP or custom software projects, we may collect additional data related to the project, including technical requirements, team details, and project timelines.

  • Financial Data: Payment details (such as bank account or invoicing information) for transactions related to our services.

  • Ambassador Program Data: Information specific to participants in our ambassador programs, such as performance metrics and communication logs.

3. How We Use Your Data
We use personal data for the following purposes:

  • To Provide and Improve Our Services: Including ERP systems, custom software, and ambassador programs.

  • Communication: To respond to inquiries, provide customer support, and communicate project updates.

  • Marketing: To provide information about our services, offers, or events we believe may interest you, subject to your consent when required.

  • Performance Metrics: For participants in our ambassador programs, we may collect data to evaluate performance and ensure compliance.

  • Compliance and Legal Obligations: To comply with applicable laws, legal requests, and our obligations under GDPR and Czech data protection laws.

4. Legal Bases for Data Processing
We process your data under the following legal bases:

  • Contractual Necessity: When processing is required to provide our services.

  • Legitimate Interests: For data processing related to customer support, improving services, and marketing.

  • Consent: For specific types of processing, particularly marketing activities, where your explicit consent is required and obtained.

  • Legal Compliance: When processing is necessary to comply with legal obligations.

5. Data Sharing and Disclosure
We may share your data with:

  • Service Providers: Third-party service providers for hosting, analytics, payment processing, or marketing assistance.

  • Legal Authorities: When required by law or legal processes.

  • Business Transfers: In case of a merger, acquisition, or sale of all or a portion of our assets.

6. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, including fulfilling legal, accounting, or reporting obligations. Specific retention periods may vary based on the type of data and legal requirements.

7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, access controls, and regular security assessments.

8. International Data Transfers
Your data may be transferred to and processed in countries outside the Czech Republic or the European Economic Area (EEA). When such transfers occur, we ensure they are conducted under appropriate safeguards in compliance with GDPR.

9. Your Rights
Under GDPR and Czech data protection laws, you have the right to:

  • Access your personal data and request copies.

  • Request correction or deletion of your personal data.

  • Object to or restrict data processing in certain circumstances.

  • Withdraw consent, where applicable.

  • Request data portability, if applicable.

To exercise these rights, please contact us using the details in Section 11.

10. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve user experience, gather website usage data, and provide relevant content. You may manage cookie preferences through your browser settings.

11. Contact Us
For questions or concerns regarding this Privacy Policy or to exercise your rights, please contact us.

12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The most current version will always be available on our website. By continuing to use our services after updates, you agree to the terms of the updated Privacy Policy.

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